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Hello, this is Kenix Industry.
Through our lifestyle brand NOWET, we present a variety of home care products that make everyday life better.
WHY WADIZ?
Through Wadiz Funding, we want to actively communicate with our supporters and create better products based on your valuable feedback.
After the Funding ends, we plan to use the funds to improve any shortcomings and launch new products that are helpful in daily life.
Shipping Information
- Shipping Company: Logen Courier
- Shipping Inquiries: Kenix Industry (1644-1637) / Wadiz inquiry chat (available only from 10 AM to 5 PM).
- Products are safely packaged in a courier box and shipped.
- For Jeju and other islands/mountainous areas, please make sure to select the additional shipping fee option for Jeju/islands when Funding.
Exchange and Refund Information
- Warranty period: 1 month from the date of Reward receipt.
- For 7 days after receiving the Reward, the Wadiz refund policy takes precedence.
- If the package box seal is damaged or opened, exchanges and refunds are not possible.
- If there is a significant defect that makes the product unusable, exchange and refund are possible. Due to the nature of the product, A/S is not available.
- If the product is defective or cannot be resold due to use or intentional/mistaken actions by the supporter, exchange and refund are not possible.
- If a partial refund is processed after Funding for a discounted set option, the used (non-refundable) Rewards will be calculated and refunded based on the regular price of the individual item.
- Towels, suede cloths, and coating blocks may have minor stains, loose threads, dents, compressions, or scratches from the manufacturing and packaging process. These do not affect use and are not grounds for exchange or refund.
- Exchange Request Guide: Submit your request through the Wadiz '1:1 Inquiry to Maker' feature.
No Wet HOME